Privacy Policy

This privacy policy sets out how Lumineo Centre uses and protects any information that you provide Lumineo Centre when you use this website.

Lumineo Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Lumine Centre may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We will only collect personal data that is absolutely necessary to fulfil your order and may collect the following information:

  • Name
  • Address including postcode
  • Contact information including email address and phone numbers (for the purposes for fulfilling your order only)

What we do with the information we gather

We require this information for the following reasons:

  • To process your order (payment authorisation is obtained via our merchant provider)
  • Internal record keeping
  • To assist in any queries relating to the order.

You will need to give consent to us using your personal information to fulfil your order and a consent box will be found on your basket page of the website.

Your rights under GDPR – you can make a specific request and be assured that personal data is not being misused for purposes other than the legitimate purpose that it was originally given , the eight key rights are as follows:

1. Right to information

2. Right to access

3. Right to rectification

4. Right to withdraw consent

5. Right to object

6. Right to object to automated processing

7. Right to be forgotten

8 Right for data portability

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data requests / breaches

We will ensure that all data is accessible and we are able to handle requests for deletion, rectification or disclosure and will respond to any data breaches at no cost to you within 72 hours .

Payment Gateway

Your basket page will clearly state that Paypal is the payment gateway provider. Paypal will process the payment securely further details on how they collect and use your information can be found here – https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Consent to use cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We need your consent to use cookies and you can choose to accept or decline cookies. This may prevent you from taking full advantage of the website if you decline.